Download & Activation Guides

Windows 11 guides 9 guides

Every Windows 11 edition we sell, including edition upgrades and multi-PC packs.

Windows 10 guides 9 guides

Windows 10 is out of support since October 14, 2025. These guides still cover installing and activating it, and the move to Windows 11.

Windows 7 guides 3 guides

For legacy machines and offline systems. No security updates since January 2020.

Bundle guides 3 guides

Windows plus Office in one order. Install in the right order, one key per component.

Microsoft Office for Windows 12 guides

Office 2024, 2021, 2019, 2016, 2013 and 2010, single and 5 PC licenses.

Office for Mac 3 guides

Redeem at setup.office.com, install from your Microsoft account, activate by signing in.

Word, Access, Outlook, Visio and Project 7 guides

Single-app licenses that install beside your Office suite.

Windows Server 6 guides

Evaluation ISO, edition conversion with DISM, activation with slmgr, and the licensing rules.

Download & activation guides

Download and activate your Microsoft software, step by step

Pick your product below for a full walkthrough: where the official download is, how to install it, how to enter your product key, and what to do when Windows or Office shows an error code. Every guide uses Microsoft’s own files and Microsoft’s own activation. Your key and a download link are also in your order email, and our team helps free of charge for as long as you own the license.

  • Match the edition to your key. A Windows 11 Pro key activates Pro, not Home. An Office Professional Plus key activates Professional Plus, not Home and Business. The edition is written in the product name on your order.
  • Download from Microsoft. Every link in these guides points to microsoft.com or to the download link in your order email. Never install Microsoft software from a random file host.
  • Stay online while activating. Activation is a short exchange with Microsoft’s servers. If the machine is offline or behind a strict firewall, use phone activation instead.
  • Back up before a clean install. A clean installation erases the drive you install to. An in-place upgrade or an edition change keeps your files.
General steps

The three routes, in short

Every product we sell follows one of three routes. Your guide above spells out the details, and your order email says which one applies to your key.

Windows and Windows Server

  1. Download the media from Microsoft (Windows 11, Windows 10, or the Evaluation Center for Server), or use the link in your order email for Enterprise, LTSC and Windows 7 media.
  2. Install it, or keep the copy already on the machine.
  3. Enter your key in Settings, System, Activation. On a server, convert an evaluation build with DISM /online /Set-Edition:… or run slmgr /ipk then slmgr /ato.

Microsoft Office and single apps

Office Professional Plus, Home & Student, Home & Business, Office for Mac and the single apps (Word, Outlook, Access, Visio, Project) are redeemed with a Microsoft account.

  1. Redeem the key at setup.office.com with a Microsoft account, or create a free one.
  2. Download the installer from account.microsoft.com, under Services and subscriptions.
  3. Install it, open Word and sign in with the same account. Activation happens on its own.

Keep that Microsoft account. It is where the license lives and how you reinstall later on the same computer.

Office LTSC editions

  1. Uninstall every other Office and Microsoft 365 version, then restart the PC.
  2. Install from the link in your order email, or with the Office Deployment Tool and a configuration file. Don’t sign in with a Microsoft account during setup.
  3. Open Word, go to File, Account, Change Product Key and enter your key. If you see 0xC004C020, switch to telephone activation and a Confirmation ID.

Stuck at any step?

Activation help is included with every license we sell and it never expires. Send us the exact error message or a screenshot and we will tell you what it means and what to do next.

  • Email contact@officegsm.com with your order number
  • Call +1 (347) 201-7406, Mon–Fri 9am–6pm Eastern
  • Replacement key or refund within 180 days if it cannot be activated